The Intelligent Loading Environment: Making Dock Operations Smarter and More Connected


Logistics is big business with big challenges, especially for the shipping and courier industry. Global parcel delivery continues to grow year-over-year, consumers recently redefined “fast shipping” as delivery within two days—but still want to pay less for the service2, transportation and labour costs continue to mount for carriers, and the availability of logistics labour remains a concern in the near future.

To keep pace with the growing demands of ecommerce, logistics companies are looking for new and innovative ways to increase speed, efficiency and service while reducing costs. Many logistics companies are starting to take full advantage of technology to create a “smart dock” where operations are optimised. By building smarter and more connected environments, companies will get the visibility they need to make informed decisions and improve business outcomes.

Learn about technologies that are ideal for dock and loading operations and how they can reduce or eliminate many manual processes to transform workflows and increase productivity.

1 2017 Third-Party Logistics Study: The State of Logistics Outsourcing (John Langley, Jr, Ph.D. and Capgemini Consulting, 2016)

2 2016 Deloitte Holiday Survey (Deloitte University Press, 2016)